WE'VE MOVED! JOIN US!
我們搬家啦！
🚚OUR NEW HOME 新網站地址： www.99ranch.com
📱Download OUR APP 下載我們的 APP: https://qrco.de/bfoEdE
💯POINTS TRANSFER 積分轉移： https://forms.gle/iEDuVTqy4Jp66FPu5
Why is 99 Fresh moving?
為什麼99 Fresh 要遷移？
We’ll be moving to our new website www.99ranch.com to offer enhanced features, more comprehensive product selection, mobile application, and faster delivery time to serve you better. You may still contact us at 99FreshSupport@99ranch.com for any existing 99 Fresh order inquiries.
我們將遷移至新網站 www.99ranch.com，提供更完善的功能，更豐富的商品種類，移動端應用程序以及更快的配送服務，從而爲您帶來更優質的服務。在此期間，您仍能透過 99FreshSupport@99ranch.com 聯係獲取任何 99 Fresh 訂單相關的幫助
What happens to my account/member points for 99 Fresh?
我的帳戶/會員積分在99 Fresh 會有什麼變化？
Unfortunately, account/points will not automatically migrate. However, we’re here to help! You may fill out our points transfer form after creating your new account at www.99ranch.com,your points will be converted into exclusive coupons for your new journey. If you have any questions during the process, you may contact our support team at 1-800-600-8292 or Email: onlinesupport@tawa.com，
很遺憾，帳戶/點數將不會自動遷移。但是、我們可以提供協助！您可以填寫我們的 點數轉移表格 在以下網址建立您的新帳戶後 www.99ranch.com ,您的積分將轉換成專屬優惠券用於您的新旅程。如果您在過程中有任何問題，您可以致電 1-800-600-8292 或發送電子郵件至onlinesupport@tawa.com，聯絡我們的支援團隊。
What features are available in the new website?
新網站有哪些功能？
www.99ranch.com offers 1. Same-day delivery and 2. In-store pickup for residents within a 20-mile radius of any 99 Ranch Market location.
3. Ship-to-home service for dry grocery items (e.g., snacks, beauty, household products)
Enter your ZIP code on the new site to confirm your delivery/pickup options. Rest assured, we’re actively working to grow our delivery range to serve more areas. Check back often or sign up for updates on the new site to see when we reach your neighborhood!
www.99ranch.com 提供：1. 當日送達/2.門店自提 (居住在 99 大華超市門店 20英里範圍内的用戶）
3. 全美直郵服務 （覆蓋乾貨類商品：零食，美妝，家居用品等）
在新網站 輸入郵編即可查看您所在區域的配送/自提選項。我們正積極擴展配送範圍，未來將服務更多地區！請持續關注公告更新！
What if I need help during the transition?
如果我在過渡期間需要幫助怎麼辦？
We’re here to help! Contact our support team at 1-800-600-8292 or Email: onlinesupport@tawa.comafter creating your new account at www.99ranch.com.
我們隨時為您效勞，在以下網址建立您的新帳戶後www.99ranch.com. 請致電 1-800-600-8292 或發送電子郵件至onlinesupport@tawa.com聯絡我們的支援團隊。